Grand Stores makes the right choice with Oracle software

Luxury brand shop Grand Stores is accommodating its ambitious growth plans with a decision to implement Oracle E-Business suite throughout its stores. The Oracle solution will be deployed in all Grand Stores showrooms in the UAE and also in the ten new stores that are set to be opened in the next two to three years, according to Mohamad Abu Issa, managing director of Grand Stores.

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By  Jane Plunkett Published  May 22, 2005

Luxury brand shop Grand Stores is accommodating its ambitious growth plans with a decision to implement Oracle E-Business suite throughout its stores. The Oracle solution will be deployed in all Grand Stores showrooms in the UAE and also in the ten new stores that are set to be opened in the next two to three years, according to Mohamad Abu Issa, managing director of Grand Stores. The Oracle project aims to automate a number of key business functions, including finance, purchasing, inventory management, sales and marketing as well as human resources. Grand stores sells luxury goods from perfume, photography, luggage, linen to dinnerware, and carries more than 100 well known brands such as Nikon, Fujifilm, Chanel, Gucci and much more. It has a wholesale distribution agreement with more than 1500 outlets in the UAE and maintains more than 500 staff. Rainbow is the current system in place at Grand Stores, which will be replaced by the Oracle E-Business suite. The Rainbow package presented Grand Stores with certain limitations that may have jeopardised the company’s future expansion plans, Issa commented. “No, so far it is ok (Rainbow), we are living with it and it is giving us all the information we need for the time being. But considering the future expansion we have to depend on a bigger system. We are changing because we don’t want to anticipate any problems or limitations in the future,” said Mohamad Abu Issa. Oracle became the chosen system for Grand Stores, simply because it accommodates the companies requirements. Microsoft and SAP were also other options for the store, but Oracle won out in the end. Currently Grand Stores is looking at IBM, HP and Dell platforms for its hardware. It has not yet announced which company has clinched the deal, however once that is finalised they expect the Oracle applications to be fully implemented in four to six months. Grand Stores expect to see improvements in all areas once the Oracle applications are up and running. Issa predicts that the biggest and most significant improvement will be in the stores sales and analysis information. The company hopes to save a lot of money in sales and inventory with its Oracle system. “I would say if we could save 5 –10% of our turnover in following our stocks and sales, it would be a good option,” said Issa. Over 1000 companies in this region use the Oracle e-business suite according to Husam Dajani, vice president, Oracle MEA. Grand Stores joins a number of retailers in the UAE who already rely on Oracle E-Business Suite, including Salam Enterprises, Al Shayaa Group and Dubai Duty Free.

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