Gulf contractors urged to ‘follow Kaizen lead’

Japanese principal of total quality management is introduced to UAE’s DED

  • E-Mail
By  Sean Cronin Published  April 16, 2005

Construction companies are being urged to adopt the latest corporate craze to hit the Middle East — ‘Kaizen’, the Japanese principle of total quality management. It follows the introduction of the Kaizen programme at the UAE Department of Economic Development, the first government organisation to embrace the idea, which aims to increase productivity by reducing non value-adding activities. Now the worldwide Kaizen Institute — which oversaw the introduction of the programme at the Ministry — says that the adversarial construction industry could also benefit from the idea. “As an industry, construction has the processes that we can improve, by reducing waste in time and materials. “The concept is still relatively new to the region but it is ideal for the construction industry and a special tool for construction companies has already been created in Germany,” said Dr Mohammed Haddad, head of the Kaizen Institute in Dubai. The biggest corporate name to have bought into the idea here in the UAE is Toyota. The company’s Dubai dealership, Al Futtaim Motors, has also adopted Kaizen. “If you look at a company like Toyota, they already use it in all their processes and that company is making the biggest profits worldwide,” added Dr Haddad. The move to implement Kaizen at the DED could encourage the adoption of the process by contractors operating in the UAE and the Middle East. Ali Ibrahim, deputy director general of executive affairs at the DED, said: “The DED is the first government department in the UAE to implement this programme across its divisions and we hope that it will enable our personnel to focus on action-oriented improvement. “The DED strongly believes in the concept of continuous improvement, and is on the lookout to constantly enhance and upgrade its systems in order to sustain and develop our image as a customer-oriented department.” Promoters of Kaizen describe it as a fundamental improvement philosophy based on the principle of increasing productivity by reducing Muda (non-value adding activities) in the Gemba (workplace).

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code