Regional operators need to look ahead

Regional operators “need to think outside the box” to speed up the deregulation process, Ahmed Bin Byat, director general, Dubai Technology and a member of the UAE’s Supreme Telecommunications Committee, said at the Middle East Connection 2005 conference in Dubai.

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By  Jane Plunkett Published  March 13, 2005

Regional operators “need to think outside the box” to speed up the deregulation process, Ahmed Bin Byat, director general, Dubai Technology and a member of the UAE’s Supreme Telecommunications Committee, said at the Middle East Connection 2005 conference in Dubai. His views were endorsed by Ghazi Atallah, director of operations for Cisco Middle East. “Technology is not the problem, the technology is there, it is capable, and most of them have it in one form or another. But it’s actually a matter of culture and logistics,” he said. “Transforming the telco company into an organisation that can change to deliver those kind of services, rather than being traditional, like looking to provide you with just a telephone service or an alarm. They need to move to become mentally and culturally a service provider,” Atallah said. Cisco claims to be a principal partner in building carrier-class IP-infrastructures for companies in the region. “First we want to help them [telcos] build infrastructures to lower their total cost of ownership; second help develop new services that meet market demand and generate revenue growth; third, help accelerate demand by leveraging our knowledge of SMB and enterprise requirements to enhance their new services; and fourth, use internet methods and procedures to deliver operational efficiencies,” said Robert Lloyd, Cisco president for Europe, Middle East and Africa. “We are at the very early stages of the business changes that will continue for the next decade. These are fundamental changes that will continue to be driven by IT, media and the communication industry,” he added. Cisco is promoting a three-phase vision for IP network adoption: the transport of data, voice and video over one network; virtualisation; and finally having an application aware network and services.

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