Dell unveils new SMB servers

Small businesses face increasing technology demands yet lack IT support, big budgets and negotiating power of large enterprises. To address this US$47.3 billion Dell has unveiled a new server line and services targeted at the region's small and medium sized businesses (SMB).

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By  Maddy Reddy Published  November 28, 2004

Small businesses face increasing technology demands yet lack IT support, big budgets and negotiating power of large enterprises. To address this US$47.3 billion Dell, has unveiled a new server line and services targeted at the fast growing regional small and medium sized businesses (SMB) market. With SMBs representing 99% of all business in the Europe-Middle East-Africa (EMEA) region this market is lucrative. For instance, 30,000 or so SMBs in the Middle East alone account for an IT spend of more than US$218 million annually. At the entry level, Dell has lined up Power Edge SC420, which promises to make it easy for small businesses and home office users to set up, run and troubleshoot a server for the first time. These customers can take advantage of the cost benefits of client/server networks for shared applications, such as file and print server, e-mail messaging and shared internet access. The US$659 priced box can replace slow peer-to-peer networks easily and without needing advanced IT skills says Dell. In the mid-range, Power Edge SC1420 server comes bundled with easy-to-use management tools such as the Dell Server Assistant for Power Edge SC CD, which simplifies and speeds installation, enabling customers to have their server up and running in as little as 30 minutes. Starting at US$1,049 (excluding tax), the new server also ships with online diagnostics, allowing customers to connect directly to a Dell service professional over the internet. Customers can choose to have Microsoft Windows Small Business Server 2003 pre-installed on the PowerEdge SC420 or the SC1420 servers. Microsoft’s SBS offers data security, backup and remote access, e-mail and easy information sharing and web presence. In a similar low-cost offering, Dell recently tied up with Novell to offer its Suse Enterprise Linux Server 9 on its Power Edge 1850, 2800 and 2850 servers. Customers can purchase these single-and dual-processor Power Edge servers next month. “The ease-of-use, value and support of these servers make it even easier for small businesses to run their networks on server-class technologies,” says Jim McMahon, enterprise business manager, Dell Middle East. “Through these scalable hardware, software and support offerings, Dell is enabling businesses of all sizes to take advantage of affordable technology without sacrificing their capacity for growth.” Through its direct business model, Dell designs, manufactures build-to-order servers. The packages also include set-up support during initial configuration, 24x7 phone and online help, on-site support, training and certification programs and disaster recovery backup.

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