Alcatel a leader

Alcatel has been positioned in the leader quadrant for corporate telephony in Europe, the Middle East and Africa by analyst firm Gartner.

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By  Simon Duddy Published  November 17, 2004

Market research firm Gartner has placed Alcatel in the leader quadrant in corporate telephony for the European, Middle East and African region (EMEA). According to the Corporate Telephony Magic Quadrant for EMEA, 2004 report, Alcatel leads its competitors in corporate telephony because it provides a strong product upgrade migration strategy that is based on a modular appliance design and is engineered to protect existing technology investments. The Gartner report seeks to provide purchasing guidance to corporations by establishing which Internet Protocol (IP) vendor solutions and approaches will be the most successful over the next five years. For the study, Gartner evaluated 12 telephony vendors against a common set of criteria, including adequate market coverage to satisfy large regional implementations and ability to provide proven communications applications, such as contact centre, messaging and remote/mobile user solutions, that deliver the value of converged voice and IT networks. Alcatel’s vision for unified communications is also cited by Gartner as leading the market, with the Alcatel OmniTouch Unified Communication voice and communication applications supporting integration with leading software platforms. Gartner also notes Alcatel’s channel strategy as an element of its leadership. Sales and service of Alcatel enterprise network equipment is delivered through independent vendor partnerships, which allows Alcatel to quickly extend operational presence to new markets and geographies. Through its EMEA-wide partner system, Alcatel can rapidly address the needs of international enterprises to build the wide area networks (WAN) that facilitate the deployment of converged voice and data systems.

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