Maxtor widens storage cover

Maxtor has expanded its warranty program by extending the coverage period for all enterprise and internal (non-retail) PC hard drives shipped to its global distributor channel.

  • E-Mail
By  Matthew Wade Published  November 7, 2004

Maxtor has expanded its warranty program by extending the coverage period for all enterprise and internal (non-retail) PC hard drives shipped to its global distributor channel. The firm’s new program goes into immediate effect on hard drives shipped after September 12 of this year. Maxtor’s scheme now offers five-year warranty protection on enterprise drives and three years of cover for internal (non-retail) desktop PC models. “The new warranty coverage demonstrates the confidence we have in the quality and reliability of Maxtor drives,” said Mike Cordano, executive vice president, worldwide sales and marketing. “We also paid close attention to market needs and structured our program with direct input from our channel partners, aligning it with warranties from systems manufacturers. Together with our world-class returns and repair facilities, this offering underscores Maxtor’s leadership in ease of doing business.” Previously Maxtor only provided five-year warranties with its SCSI enterprise drives, while its MaXLine ATA enterprise models offered three-years of cover and Maxtor’s internal PC drives between one and three years, depending on the product model and country. Maxtor hit the headlines recently after distribution outfit Asbis dumped the firm from its vendor line-up, a move that followed hot on the heels of Maxtor’s decision to appoint eSys as a fifth Europe, Middle East and Africa (EMEA) distributor at the end of this year’s second quarter. Sergei Kostevitch, CEO at Asbis, however assured customers and Maxtor that “the RMA process and warranty support will continue. Maxtor will develop their business their own way and we have enough product lines on the hard drive business to develop.”

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code