Saudi Arabia National Guard deploys EPR system

The Saudi Arabia National Guard Health Affairs (NGHA) has deployed the Misys electronic patient record (EPR) clinical information system for its 3,500 clinicians and managers across multiple departments in six hospitals making it one of the largest implementations of its kind in the region.

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By  Maddy Reddy Published  November 1, 2004

The Saudi Arabia National Guard Health Affairs (NGHA) has deployed the Misys CPRTM electronic patient record (EPR) clinical information system on its multi-site healthcare facility. NGHA, which provides the Saudi National Guard personnel and their eligible dependents with primary, secondary and tertiary healthcare services also has hospitals and primary care centres in Al Khobar in the Eastern Province and Jeddah in the Western Province. The largest of them being King Fahad Hospital, a 691-bed facility part of the King Abdulaziz Medical City in Riyadh. King Fahad Hospital also boasts the largest trauma centre in the gulf region, a major cardiac care centre, a ambulatory care centre and four large primary care clinics. In addition to King Khalid Hospital located in the Western Region in Jeddah, new sites are currently being built in the Eastern Region. Encompassing such an extensive network of sites, Misys claims this project represents one of the largest clinical information management system implementations in the Middle East. The NGHA project is a relatively new project in the international healthcare industry and used by less than 10% of healthcare organisations worldwide says the health care solutions provider. According to Dr. Abdullah Al Rabeeah, chief executive officer, National Guard Health Affairs, says: “To elevate the quality of healthcare within the Kingdom, we recognised the need to implement an advanced clinical information management system that would support all areas of our organisation. ” Misys CPR, with its support for Physicians, Nursing, Medical Imaging, Critical Care Areas, Pharmacy and Laboratory, will enable NGHA to operate efficiently with access to all hospital data through a single interface. The healthcare IT provider’s team worked closely with the health care facility to understand their clinical workflows to build the new system, which offers support for both English and Arabic medical staff. The enterprise-wide EPR system also involved extensive input from Misys R&D for client support, development, implementation, and engineering services, from the company’s offices in the US and the UK. In the first phase of the project, NGHA has replaced its existing system with a fully automated, enterprise-wide EPR is used by more than 3,500 clinicians and managers across multiple departments in six hospitals. The functions implemented include medical records, patient scheduling, order results management, medical imaging, nursing, patient administration, and an interface to NGHA’s existing lab system. The Misys Data Warehouse, which is a part of the EPR system offers measurement tools for critical data analysis to develop the necessary repository of information for outcomes-based clinical decision making, is due to go live next month. “The installation of Misys CPR represents a significant advancement in clinical technology for the Saudi Arabian National Guard Health Affairs,” says Dr. Majid Al Tuwaijri, chief information officer for NGHA. “Our ability to manage and analyse large amounts of patient data in order to develop a truly patient-centric healthcare organisation has been greatly enhanced by our implementation of Misys CPR.” The next phase of the project will see the implementation of Misys’ Enhanced Nursing, Emergency Medicine, Clinical Pathways, Misys Media Manager TM, Enhanced Medical Records (including transcription), and Respiratory Care. Misys CPR’s computerised physician order entry (CPOE) functionality has earned recognition from top analysts such as Gartner Group and First Consulting. NGHA plans to extend the system to National Guard facilities in Jeddah and Al Khobar in early 2005. Misys CPR’s integrated Pharmacy module will be activated next month. “Misys Healthcare Systems has always been associated with ground-breaking, highly complex clinical information systems.We are thrilled to be involved in such an ambitious and far-reaching project, and look forward to a long and rewarding partnership with the NGHA,” adds Duane Lawrence, general manager of Misys Healthcare Systems International. The company’s other clients in the Middle East include Dubai’s DOHMS and Saudi Aramco.

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