Oracle talks tech

Oracle will be talking to delegates at this year’s ITU Africa about the key information technology challenges facing telecoms operators today.

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By  Matthew Southwell Published  May 7, 2004

Oracle will be talking to delegates at this year’s ITU Africa about the key information technology challenges facing telecoms operators today. The software vendor will also be running a number of related demonstrations in its VIP lounge and referencing the successes it has already enjoyed with operators in the region. “Many telecoms operators in Africa are moving towards better customer service, deploying wireless services and deeper analysis of customer data and they are looking at Oracle to provide thought leadership, products, best practices and services,” says Ayman Abouseif, senior marketing director, Oracle Middle East & Africa. “As a result, our customers expect to see us at the show and almost every major teleco on the African continent is relying on Oracle for heavy duty applications like billing, collections and, in most cases, enterprise resource planning [ERP] solutions,” he adds. The software giant believes ITU Africa is key to both the region’s and its own development as it provides a forum in which key industry players, telecoms operators and delegates can exchange ideas, learn from each other and understand the important changes taking place in the industry. Some of the issues the Oracle team intends to discuss over the coming days include the challenges facing local operators as they move towards liberalised markets and how they can overcome them by using technology.

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