MTC-Vodafone rings up 1 million Kuwaitis

Kuwait 's MTC-Vodafone has announced signing their ‘one millionth customer’ this week. The news comes close on the heels of the Lebanese government awarding the LibanCell contract to the MTC Group, which recently completed 20 years of operations.

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By  Maddy Reddy Published  April 14, 2004

Kuwait 's MTC-Vodafone has announced signing their ‘one millionth customer’ this week. The news comes close on the heels of the Lebanese government awarding the LibanCell contract to the MTC Group, which recently completed 20 years of operations. The 20-year old MTC Group, which currently claims a user base of 2.5million customers across the Middle East is one of the leading mobile telecom operators in the State of Kuwait. “We are absolutely delighted to have achieved this significant milestone in Kuwait. To have achieved the one million customer mark is very special to us all here at the MTC Group,” says Ibrahim Alkhuzam, deputy director general for MTC-Vodafone. Last year was a consolidation period for the MTC Group, with the launch of MTC-Vodafone service in Bahrain; the deployment of the Atheer telecoms network in Southern Iraq and increased market share in Kuwait and Fastlink in Jordan During this period, customer numbers (active accounts) grew from 690,946 in the beginning of 2003 to more than 1,000,000 by the end of March 2004. MTC-Vodafone’s pre-paid network has expanded by end of March 2004 to serve a total of 705,000 customers, an 82% increase over year end 2002 numbers. The operator attributes the strong growth to it’s network and customer focus. In 2003, MTC-Vodafone invested US$41 million in upgrading it’s mobile network. The investment, which represented around 19% of 2003 capital expenditures, was done in partnership with Motorola, Nokia, Siemens, and Logica CMG. Post upgrade, MTC-Vodafone now claims a capacity for 140% of the current customer base allowing for 365,000 additional customer growth in the local market. The Kuwaiti operator also expanded the footprint of its international roaming service to include 191 operators in 80 countries during this period.

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