Microsoft opens regional developer support centre

Bill Gates, Microsoft chairman and chief software architect, has announced the launch of a regional developer support centre at Smart Village, Cairo to promote local application development in the Middle East and Africa (MEA).

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By  Maddy Reddy Published  January 26, 2004

Bill Gates, Microsoft chairman and chief software architect, has announced the launch of a Developer Support Centre (DSC) at Smart Village, Cairo to serve the needs of its growing developer base in the Middle East and Africa. Microsoft's Middle East and Africa (MEA) DSC is a specialised support centre for developers in the MEA region. According to Microsoft, providing local application developers in the region with the technical support resources and supporting application development in regional languages such as Arabic would be the main agenda. “Microsoft's MEA Developer Support Centre will give the developer community in Middle East and Africa valuable technical knowledge and easy access to support. I am very excited about the potential of developers in the region, and I hope this centre will help them do amazing things,” says Bill Gates, Microsoft chairman and chief software architect. The MS MEA DSC will offer technical support for developers using Microsoft's Visual Studio.NET. Developers will be able to contact the MEA DSC online, or through local access numbers in 13 different countries in the region. Staffed with professional developers, the DSC will assist developers through phone and online support via Microsoft's technical newsgroups and chat sessions. As an inaugural promotion MEA DSC launch we will offer 3 months of free, unlimited internet support. This service will be available from February 1st through April 30th, 2004. While the phone support will be reserved to Microsoft's support subscribers and partners, the online services will be freely accessible to all developers in the region. Dedicated content in multiple languages including code snippets, case studies, design and architecture practices, a dynamic knowledge base as well as expert's answers to developers' frequently-asked-questions (FAQ's) would be available. “We believe that such a focus will help greatly speed-up the software development cycle in the MEA region resulting in the rapid development of the ICT industry in the region,” says Nasser Ghazi, .NET & Platforms director, Microsoft MEA.

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