MTC-Vodafone kickstarts network management upgrade

MTC-Vodafone has kicked off a multi-million dollar project to upgrade the network management capabilities of its mobile infrastructure in Kuwait.

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By  Richard Agnew Published  January 22, 2004

MTC-Vodafone has kicked off a multi-million dollar project to upgrade the network management capabilities of its mobile infrastructure in Kuwait. US-based telecoms equipment supplier, Harris Corporation, has been selected as the prime contractor for the programme, which is intended to provide the operator with fault, performance and inventory management systems, as well as a back-up system for disaster recovery. The integrated network management system (INMS) project is expected to be completed this year with priority subsystems coming online this month. “This is a strategic project for MTC as it will enable the free flow of information between the network, services, and business layers of the company,” says Dr. Saad Al-Barrak, director general of MTC-Vodafone. “The [project] will allow us to centralise all network and service management aspects of our business and make its operations easily visible to personnel across the organisation,” he adds. The INMS will monitor the mobile operator’s entire network for equipment faults and network performance parameters, correlate these, and provide a unified view of service quality across the mobile network. Correlation with the inventory database will enable specific service areas that may be affected by network problems to be immediately identified for rapid service recovery and restoration. Harris’ NetBoss platform will identify and prioritise network events that could cause service interruption, and provide automatic notification to the appropriate parts of MTC-Vodafone’s operations and maintenance staff. The operator’s management will also have summary reports on network behaviour provided so that continuous improvement can be measured, while its help desk will be provided with a web view of network behaviour so that customers can be provided with accurate and timely information. The move will also provide a basis for further implementation as MTC-Vodafone continues its plans to expand into other countries. “Harris has installed similar systems for companies that operate regionally and wish to have affiliates managing their networks locally while providing headquarters with summary information on quality of services in those operations,” says Rich Pappalardo, director of international sales, Harris’ network support division. “Once the system is implemented in Kuwait, MTC-Vodafone can deploy it to other companies in the MTC Group,” he adds.

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