Cisco unveils the connected hotel concept

Cisco Systems has launched its connected hotel strategy in the Middle East and is conducting a regional road show to promote the benefits of this technology to hotel property operators and guests.

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By  Shilpa Mathai Published  January 12, 2004

Cisco Systems has launched its connected hotel strategy in the Middle East and is conducting a regional road show to promote the benefits of this technology to hotel property operators and guests. Using Cisco’s broadband and wireless networking technologies and internet solutions, hotels can customise telephone and TV services as well as enable interactive room services and proactive security systems. “'Hotels must increasingly offer superior service and personalisation to attract and retain guests. Our IP Telephony, Wireless Internet and Long Reach Ethernet solutions help hotels realise higher service quality and customer satisfaction,” said Ghazi Atallah, general manager, Cisco Systems (Middle East). The road show will also explain how wireless internet connectivity (WLAN) can add to a hotel’s service offering and increase staff productivity. Seminars will demonstrate how a converged IP-based network capable of delivering voice, video and data services can also add to hotel employee productivity and expand customer services in a scalable business solution. The latest IP telephony innovations, which Cisco claims to be developed to drive better quality service, revenue generation opportunities, reduced cost of operations and increased efficiencies, will also be showcased. Attendees can sign up to visit the Cisco Demo Centre, a life-size prototype of a hotel room that embodies Cisco’s connected hotel vision.

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