GSE implements ORION business management solution

Golden Systems Electronics (GSE), is implementing a business management solution, ICICI Infotech's ORION, to maximise its business process efficiency.

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By  Patrick Phelvin Published  December 23, 2003

Golden Systems Electronics (GSE), is implementing a business management solution, ICICI Infotech's ORION, to maximise its business process efficiency.

ORION will enable GSE, an IT distribution company, to provide regional business partners with a more enhanced and timely service as the solution streamlines business processes through a single window. In doing so, dealers will be able to communicate and complete time-sensitive transactions as well as gain online access to warranty claims, product catalogs, order placements and order tracking at the touch of a button. The ORION implementation is currently in progress at GSE’s Dubai offices.

“At GSE, we greatly value our relationship with business partners. We strive always to be regarded as a reliable source of leading IT products, at competitive prices, and a provider of cutting edge pre-sale and post-sale customer service. With ORION, we can ensure this into the future, by leveraging the solution’s effective customer and partner relationship management capabilities, key factors in ensuring long-term success for our business,” says Mohammad Bahrololoum, Product Director, GSE. “We also felt that ORION, a proven and scalable enterprise business solution, is strategically positioned to serve our complex and diverse distribution processes,” he adds.

ORION boasts high scalability features, and coupled with its Oracle Platform, ensures that the application would easily scale up to meet the growth of GSE’s business and demanding distribution processes. The solution will also map the business needs of GSE, in terms of streamlining purchase planning and integrating supply chain, reducing order to cash cycle-time and eliminating ‘stock out’ situations.

“ORION is increasingly being recognised by a cross-section of businesses across the region as the solution of choice when it comes to putting a reliable, flexible, affordable and online end-to-end business management solution in place,” says Hari Padmanabhan, executive director & president, ICICI Infotech. ORION will meet GSE’s requirements to incorporate a solution that will provide the company and its business partners with improved transparency throughout the distribution business process and advanced capabilities to meet future growth plans in the region,” he adds.

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