Dubai eGovernment launches 'eCitizen' and 'eEmployee'

Dubai eGovernment reaches the transactional stage of its online initiatives with the delivery of more than 600 government e-services.

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By  Maddy Reddy Published  September 23, 2003

The Dubai eGovernment has launched two new IT certification programs, the 'eCitizen' and the 'eEmployee' today. The new certification programs are aimed at increasing computer and internet literacy, among government employees and citizens of Dubai, to maximise the benefits and usage of the government's e-services.

The certification programs are a joint initiative involving Dubai eGovernment, ICDL-UAE, UNESCO, the ECDL-F and Element K Middle East with the first program commencing in December 2003.

"In a drive to make Dubai a Knowledge-based economy and the region's digital hub, Dubai Government is sparing no effort to ensure that government and citizens are conversant with deploying e-services in all spheres of life", said Dr. Khalifa Mohammed Ahmed, chairman, Dubai Ruler's Court.

"The programs are expected to boost government employee productivity and enhance their ability to deliver e-services. The programs will enable citizens to maximize the benefits offered by the knowledge based society", he added.

The two new programs 'eCitizen' and 'eEmployee' are in line with the directives of His Highness General Sheikh Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and UAE Defence Minister, to government departments to enhance public services through the delivery of e-services, in which paper documents will be eliminated, red-tape will vanish, and equality and democracy will prevail.

"We strongly support Dubai eGovernment's 'eEmployee' initiative and are proud that the ICDL-Start Certification has been selected as part of that program," said David Carpenter, director and ceo, ECDL-F.

The e-services project has set itself a target of conducting 70% of government services online by 2005. Dubai eGovernment claims to have now reached the transactional stage of the e-initiative with the delivery of more than 600 eServices. It is now aiming for the final stage of seamless integration, which is the total amalgamation between all government departments through its portal

Around 79% of eGovernment portals globally are still in the emerging and enhanced stages, while 19% are placed in the advanced interactive and transactional categories," added Salem Al-Shair, director eServices, Dubai eGovernment.

The 'eCitizen' program has been developed by the European Computer Driving Licence Foundation a recognized standard for computer literacy in over 120 countries and is endorsed by UNESCO for all Arabic speaking countries.

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