Emirates Computers encourages users to rebuild

After spending the last two years urging people to 'rebuild their businesses,' Emirates Computers has refined its strategy further and is urging companies to adopt an asynchronous business model.

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By  Matthew Southwell Published  October 19, 2003

After spending the last two years urging people to 'rebuild their businesses,' Emirates Computers has refined its strategy further and is urging companies to adopt an asynchronous business model. According to company president, Hani Harik, companies must build an IT infrastructure that maximises collaboration yet enables individuals to choose how and when to work.

To turn vision into reality, companies must implement a host of technologies, from knowledge management, to back office applications and then integrate them with a web portal interface. The end result is a 24-hour company, which has automated functions and a pervasive level of information sharing.

"Our objective is to allow people to work the way they perform best, while still collaborating on projects, while still working towards the same goals. With technology working asynchronously this is possible," says Harik. "It might be even better for a business because it truly enables the 24-hour worker. It is a proof that a business is a living organisation that does not depend on the individual's presence for it to perform," he adds.

At the core of Emirates Computers' vision of the knowledge driven company is a knowledge management (KM) solution. Most of the automation in the region has focused on either front end operations, or organising back end functions. However, most companies have yet to automate day-to-day procedures or capture the data staff generate.

According to Harik, many companies need to take the next step and bring a much greater degree of management control, knowledge capture and measurement to their organisation. However, any shift to a knowledge driven company usually requires a considerable amount of change management. As such, EC has had to work closely with several companies to identify certain business processes, improve them and educate customers about their value.

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