Ministry signs with Microsoft

The United Arab Emirates' Ministry of Labour has moved a number of its processes online with the implementation of a SmartForms portal from Microsoft, which has been built by GIT.

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By  Matthew Southwell Published  October 20, 2003

The UAE Ministry of Labour has moved a number of its processes online with the implementation of a SmartForms portal from Microsoft. Built on the vendor's Biz Talk and SQL server technology with the aid of Global Information Technologies (GIT), the portal boasts a number of features designed to streamline the Ministry's internal processes and enhance its service levels.

Furthermore, by migrating its applications process to the web, the government body will be able to improve data accuracy and reduce operating costs.

"We are constantly looking for ways to develop news services for the public. Utilising the technology expertise of GIT has allowed us to build the next generation e-government portal that will also deliver savings across the board," explains Ahmad Khajour, deputy under secretary of the UAE Ministry of Labour.

"Delivering real benefits to the people and the private sector in the UAE is the real driver behind the move to e-government systems and we are pleased to see the Ministry and GIT using Microsoft .Net technologies for the development of this portal," adds Abdullatif, general manager of Microsoft South Gulf.

The portal comprises a number of features specifically designed to handle the type of services the Ministry of Labour offers. For instance, it has a built-in document archiving system that will allow users to access frequently used documents such as copies of trade licenses.

The portal is aimed at large enterprises and typing centres. Both will be able to maintain company profiles, monitor the status of applications and run transaction enquiries more effectively than ever before. As such, their service levels should improve in parallel and the portal prove a popular initiative.

"The portal is expected to attract 3500 users between 8am and 2pm everyday," says Saleem Abdullah, group general manager of GIT. "With the capability for approximately 10,000 transactions per day, per ministry, the cost savings are vast," he adds.

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