Peoplesoft launches new CRM version

PeopleSoft released its PeopleSoft EnterpriseOne CRM 8.9 package across the Middle East this week. The software offers enhanced functionality for global deployments.

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By  Patrick Phelvin Published  December 1, 2003

PeopleSoft released its PeopleSoft EnterpriseOne CRM 8.9 package across the Middle East this week. The software offers enhanced functionality for global deployments including multi-currency support for service orders.

The product is aimed at companies that manufacture, construct, distribute, service, or manage products or physical assets, PeopleSoft EnterpriseOne CRM 8.9 is part of the PeopleSoft EnterpriseOne (formerly J.D. Edwards 5) family of products.

PeopleSoft EnterpriseOne CRM 8.9 is pre-integrated with the EnterpriseOne Supply Chain Management (SCM), Financial Management (FM) and Human Capital Management (HCM) applications. Integration across the entire suite of EnterpriseOne products enables organizations to optimise every interaction throughout the customer lifecycle. As a result, the right information is delivered to the right person at the right time.

“EnterpriseOne CRM 8.9 continues to extend the supply chain to the customer, reducing operational lead time and improving efficiencies,” says Tim Caulkett, Middle East Regional Director, PeopleSoft Middle East. “The solution’s scalability and rapid deployment capabilities also translate into better corporate decision making, customer care, and more accurate forecasting, making it a robust solution for the Middle East’s growing construction and manufacturing sector.”

In May of 2003, PeopleSoft introduced the Total Ownership Experience initiative. This initiative addresses all aspects of the enterprise application lifecycle, and is designed to improve the way organisations implement, maintain, and use enterprise software. Customers can realise an increased return on investment (ROI) from faster implementations, greater user productivity, and improved IT effectiveness.

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