Saudi bank launches internet portal

Al Rajhi Banking Investment Corporation has replaced its existing corporate web site with an internet portal. Launched earlier this week, the new site boasts a number of new features.

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By  Patrick Phelvin Published  September 9, 2003

Al Rajhi Banking Investment Corporation has replaced its existing corporate web site with an internet portal. Launched earlier this week, the new site boasts a number of new features designed to appeal to site visitors and improve service to existing customers. In fact, the Saudi bank is promising its new internet venture will deliver results on customer queries within one day.

A key feature of the site, which can be found at www.Alrajhibank.com.sa, is the bank’s ability to execute feedback and contact forms within 24 hours. The site should also speed up the bank’s internal performance, with call centre staff using online forms to process customer queries.

Furthermore, new services such as live global, regional and local financial news — including indices of major global, regional and local financial markets — will be provided on the site. There is no registration charge for online services.

“Enhanced contents will make it easy for our customers to make their financial decisions in the comfort of their homes and businesses,” says an Al Rajhi spokesman.

“Al Rajhi financial portal offers exclusive areas for our customer and community members with extended services such as a customised login home page and detailed live news from various parts of the world, including the local business market,” he adds.

Al Rajhi Banking Investment Corporation is one of the largest joint stock companies in the Kingdom. The corporation’s head office is in Riyadh. There are six regional offices and 390 branches around Saudi.

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