J.D. Edwards partners up in Kuwait

Software vendor JD Edwards has agreed to a new partnership with Shuwaikh based ZAK Solutions in an effort to increase its presence within the Kuwait IT market.

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By  Paul Barthram Published  August 14, 2003

Software vendor JD Edwards has agreed to a new partnership with Shuwaikh based ZAK Solutions in an effort to increase its presence within the Kuwait IT market.

ZAK Solutions which has been a main player in the region’s IT market for close to 30 years, will be responsible for jointly promoting and selling JD Edwards technology in Kuwait, as well as offering follow-up implementation services.

Abdul Maqsoud Ibrahim, operations manager for ZAK Solutions, said the new partnership would allow the company to continue its strong position in the region’s IT sector. “At a time when competition levels are running high, our latest move to become the distributor for JD Edwards propels us further ahead of other players. Our main role is to advance awareness about the business advantages delivered by JD Edwards’ solutions.”

“Based on our extensive experience in the Kuwait market, we are able to promote J.D. Edwards with authority to our executive-level contacts in both the private and public sectors in Kuwait. We are expecting a strong response in relation to the drive toward completing the e-government initiative,” said Ibrahim.

ZAK Solutions has a long association with JD Edwards’ through its local partners Dalma Computer Systems. When Dalma Computer System’s operations were acquired by JD Edwards earlier this year—as part of the company’s continuous bid to expand its presence in the Middle East—the relationship was reaffirmed.

“With growing awareness of the benefits of enterprise resource planning (ERP) solutions, as well as rising levels of IT investment, now is the ideal time for JD Edwards to accelerate its presence in the Kuwaiti market,” said Tim Caulkett, regional director, JD Edwards, Middle East.

“The appointment of ZAK Solutions is important for our Kuwait customers, and is part of our strategy to offer our customers a greater local presence in terms of customer support, as well as our ability to serve a very important market for JD Edwards. ZAK Solutions has all the attributes to provide the high level customer service that makes JD Edwards unique in the region,” concluded Caulkett.

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