Union Co-op opts for JD Edwards

UAE hypermarket chain chooses JD Edwards to streamline its business processes across all of its grocery stores and offices.

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By  Vijaya Cherian Published  July 21, 2003

As part of its efforts to overhaul its internal infrastructure and streamline business processes across all of its grocery stores and offices, Union Co-op is planning to implement a fully integrated end-to-end solution from JD Edwards. The implementation, which is scheduled for completion at the end of this year, will cost the company USD $1 million.

The solution will initially be rolled out at the company’s headquarters in Al Towar. However, by the end of the year, the solution will also be deployed at Union Co-op’s other stores in Satwa, Jumeirah, Mankhool, Rashidiya, Hamriya and Al Awir.

“For more than 20 years, Union Co-op stores have been supplying the people of Dubai with quality products at reasonable prices. Part of the reason for our long-standing success is that we always try to bring in the most effective technology available to keep our stores competitive,” says Marwan Ahmed Essa Al Thani, general manager, Union Co-op.

“To keep ahead in the fiercely-competitive supermarket sector, we have to offer customers the best service, the most competitive prices and the most attractive products. JD Edwards’ software will provide us with a technological backbone that will keep our inventory costs down and ensure we keep our shelves stocked with the goods that people want, ensuring that all the benefits are passed on to our customers,” he adds.

Union Co-op will use a range of modules such as financial and inventory management, procurement and order management from JD Edwards 5. The solution will ensure that all of Union Co-op’s warehouses, offices and stores, and even check-out counters are linked into one complete integrated solution. This will, in turn, generate comprehensive business data reports, so that it gives supervisors and managers a complete overview of the company’s operations. The data will also help the company keep track of its current inventory, monitor peaks in product demand and track the impact of price changes on sales across Union Co-op stores.

As part of the solution, LCD screens will also be placed at the store’s check in counters so that customers can check the availability of products and also view special offers. “As Dubai’s population grows and the city continues to expand, there is an increasing level of demand for more Union Co-op stores. By raising the standard of service offered to our customers now, we are preparing for greater success in the future,” adds Al Thani.

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