Survey reveals e-mail job threat

More than half, 58%, of Middle East IT managers are scared of losing their jobs in the event of their companies’ e-mail systems crashing, according to research commissioned by storage software firm Veritas Software.

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By  Andrew Picken Published  June 10, 2003

More than half, 58%, of Middle East IT managers are scared of losing their jobs in the event of their companies’ e-mail systems crashing, according to research commissioned by storage software firm Veritas Software.

The research was based on a cross industry survey of 850 IT managers who have responsibility for maintaining the e-mail environment in organisations employing more than 500 staff.

E-mail is considered critical to Middle East based organisations, the survey revealed, and user tolerance of outages is very low. Over three quarters, 78%, of those surveyed said they become irate if they don’t have e-mail access for up to one hour. Recovery of e-mails also appears to be an issue for some firms in the region with 46% of the companies surveyed unable to recover e-mails past one year and, staggeringly, 6% that cannot recover as far back as a single day.

“The results of this regional survey indicate that e-mail is now a vital component of business transactions in the Middle East, yet many companies in the region are unsure whether they can recover email quickly and reliably in the event of downtime,” said Mike Hynes, regional manager of Veritas Middle East.

Hynes added: “The insight that Veritas has gleaned from this regional survey has highlighted some of the key challenges facing organisations in the Middle East, including reliable access to online information and business continuity.”

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