Companies focus on costs not growth

The continuing economic uncertainty and volatility through 2004 will drive IT organisations to focus on improving productivity, quality, and business alignment, contends Meta Group.

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By  Neil Denslow Published  June 5, 2003

The continuing economic uncertainty and volatility through 2004 will drive IT organisations to focus on improving productivity, quality, and business alignment, contends Meta Group. Similarly, businesses’ emphasis will lie on cost reduction as opposed to growth, which will force IT organisations to develop more responsive approaches to changing economic conditions.

"Uncertainty in the economy becomes an opportunity if your organisation has the agility to shift and better position itself for growth," says Fred Amoroso, Meta Group’s CEO.

"Demands for greater transparency and accountability across all aspects of the business will drive IT organisations to rely increasingly on internal baselines and external benchmarks that monitor agility and balance performance-area resources (e.g., helpdesks, data centres, networks) to justify IT budgets and technology decisions. We expect the percentage of Global 2000 organisations actively using IT performance metrics will increase from 50% (currently) to at least 66% by the end of 2004, with at least 75% having consistent performance measurement and tracking capabilities in place by 2007,” he adds.

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