Xerox Emirates offers virtual world

Xerox Emirate customers are in for a surprise when they log on this month by way of the company’s newly enhanced website, which is said to offer a unique virtual experience to Xerox shopping.

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By  Paul Barthram Published  May 20, 2003

Xerox Emirate customers are in for a surprise when they log on this month by way of the company’s newly enhanced website, which is said to offer a unique virtual experience to shopping around for Xerox products.

Xeroxuae.com the company claims, will allow customers single-point, integrated access to its full range of products and solutions as part of the company’s strategic intention to transform the way people relate to information and work.

“Today is all about becoming aligned with the Internet economy,” said Ayman Mattar, marketing manager for Xerox Emirates. “Since we last launched the website we have enhanced every aspect of it - from virtual demonstration to customer service calls—in order to develop a more responsive and effective business offering. With this renewed strength, we will now deliver unparalleled, substantial value to our customers in the region.”

Among the many enhancements customers can now look forward to using are a more powerful search engine, the new virtual demo room offering customers a ‘look and feel’ option, and the option to log in service calls directly from the web.

Xerox Emirates is also implementing a secure order page, which will enable customers to purchase select products online using a secured credit card facility. Additional features include a service page that allows customers to communicate in real-time, updates on product innovation, plus information on special price and product offers.

“We are excited to offer customers the opportunity to make informed purchases through our web-site. This clearly reflects Xerox’s commitment to provide ongoing innovative products and solutions to customers in the UAE,” commented Mattar.

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