HP opens KSA service centres

HP has opened three service centres in Saudi Arabia. Based in Riyadh, Jeddah and Al-Khobar, the centres will boast around 20 certified engineers and they will support a wide range of the computer giant's products.

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By  Matthew Southwell Published  May 12, 2003

HP has opened three service centres in Saudi Arabia. Based in Riyadh, Jeddah and Al-Khobar, the centres will boast around 20 certified engineers and they will support a wide range of the computer giant's products, including PCs, servers, laptops, printers and other peripherals.

“This is extremely good news for HP customers throughout the Kingdom,” says Fawwaz Qadan, general manager of HP Services in Saudi Arabia.

“We have always offered our customers the highest quality products supported by our network of partners throughout the Kingdom. Given the huge growth that HP has enjoyed in Saudi Arabia across the last five years we believed that the time was now right to establish these centres,” he adds.

Customers will now be able to take broken goods to either their reseller or directly to the HP Service Centre. The company is also launching a free phone service through which users can receive product advice, information, technical assistance and repair status information.

“We have been very ambitious in the service targets that we have set,” says Khalid Hussain, customer support manager, HP Services in Saudi Arabia.

“So our customers in Saudi Arabia are assured of our highest level of commitment to ensure their needs are met.”

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