SMB Computers helps RAKBANK manage web content with new Tridion CMS

RAKBANK has signed a deal with SMB Computers to deploy a web content management solution from Tridion

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By  Mark Sutton Published  April 27, 2003

SMB Computers is celebrating another success for Tridion web content management solutions, with the closure of a deal with the National Bank of Ras Al-Khaimah, (RAKBANK). Under the deal, SMB will roll out the Tridion DialogServer product, to help the bank better manage its web content.

Tridion’s Dialog server is a complete content management solution (CMS), which enables creation, management, distribution and delivery of web content over complex infrastructures. RAKBANK has moved its entire web content, both intranet and extranet content, to the CMS system.

“Tridion’s DialogServer efficiently structures enterprise-wide processes for the creation, management, distribution and delivery of business critical content across multiple websites, portals, e-applications and paper based publications,” said Seyed Ibrahim Bukhary, director, SMB Computers. “Implementing such a solution will enable RAKBANK to reduce the reliance of its users on the IT department.”

Sekhar Vardhan, head of business re-engineering at RAKBANK said that the system has been a major step forward in management of systems: “Tridion’s content management capability has changed the way we do web content management at RAKBANK. It is an investment for our people and not just a technology investment. By empowering the employee experience and by reducing their reliance on IT, we have taken a small step which has resulted in a giant leap in leading our internal and external customers to an absolute delight.”

SMB recently completed a major project to deploy Tridion solutions for Emirates, to manage fifteen different web sites for the airline. For both projects, the speed of deployment was a key factor in the decision to adopt Tridion, as was the low TCO compared to other comparable products.

“Implementing Tridion was relatively easy as it ideally suits our current IT infrastructure. In addition it has an inbuilt work flow and is user friendly,” explained Srinivasan Sampath, head of business information technology, RAKBANK.

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