HPs winning Gamble

HP and The Proctor & Gamble Company (P&G) have agreed in principle, to a 10-year global IT-management and servicing agreement worth $3 billion.

While a definitive agreement will not be in place until May 2003, HP has without a doubt beaten off stiff competition from some of the world’s major IT service providers.

Ann Livermore, executive vice president for HP services said the HP team were delighted to be working with such a world-class partner.

“Through our highly experienced services professionals, global capabilities and flexible approach to technology, we will deliver P&G an extraordinary customer experience and the best return on IT,” she said

Under the proposed agreement 1,850 P&G employees—largely from P&G’s Global Business Services unit—in 50 countries, will transfer to HP Services. This includes management of P&Gs IT infrastructure, data centre operations, network management, maintenance, desktop and end-user support.

It is a huge task but it is one Filippo Passerini, global business services officer for P&G believes they will handle with proficiency.

“We are excited about the opportunity to partner with one of the most innovative companies in the world. We have selected HP for its global IT expertise, services, quality and cost, and collaborative approach, as well as our shared vision and values,” Passerini said.