IBM issues product recall over monitor fire hazard

IBM is warning that certain models in its monitor range may pose a fire hazard, and has issued a product recall

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By  Mark Sutton Published  March 6, 2003

IBM is recalling some 117,000 monitors, after they were found to be a possible fire hazard. Reports in the US indicate that the monitors, the IBM G51 15” CRT and the G51t 15” Touch Screen CRT, are liable to overheating, producing smoke, and creating a fire hazard. There have been five cases in the US where the monitors have overheated, including one case that resulted in some minor property damage.

IBM has issued a product recall, and is urging customers to stop using the monitor immediately and take it to an authorised repair centre for servicing. The models affected were manufactured between June and September of 1997 and have the serial numbers 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, 6541-Q0S.

The fault is due to a component on the monitor circuit board, according to an IBM notification. The monitors were OEM’d by LiteON Technology, and shipped worldwide. Some 56,000 of the units were shipped to the US and then sold on to US retailers. Around 60,000 units shipped to EMEA region, although IBM Middle East says that it has not had any contact from customers in this region who have monitors with the relevant serial numbers.

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