First Gulf Bank revamps IT infrastructure with Globus project

The project to deploy the Globus application suite and implement the IBM P670 hardware took just six months.

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By  Greg Wilson Published  February 19, 2003

First Gulf Bank has revamped its customer service strategy with an overhaul of its core banking applications. The project to deploy the Temenos Globus application suite and implement the IBM P670 hardware has taken just six months.

“The Globus system is a powerful, integrated and secure platform, that suits our requirements across the corporate, retail, and investment groups. It will also provide the technology support to launch products and services to our customers,” says First Gulf Bank’s chief executive officer, Abdulhamid Saeed.

The Globus application suite has consolidated and automated the entire banking platform across the First Gulf Bank. The application suite’s architecture enables integration with other third party programmes.

“The process included identifying the specifications and requirements of each business unit, customising the system to the bank’s needs, training, testing, trouble shooting and data migration. We have worked through a detailed plan to achieve this in a short period of time,” says Suresh Rajagopalan, First Gulf Bank’s head of information technology.

According to Akram Jawhary, general manager of implementation partner, Gulf Business Machines (GBM), the new IBM hardware platform will offer the bank greater reliability and scalability in its business operations.

“Our main target was to smoothly transfer FGB’s existing hardware platform from the previous application,” Jawhary adds.

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