MobileCom upgrades SMS infrastructure

Swapcom, the French mobile software company, has upgraded Jordanian operator MobileCom's SMS infrastructure.

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By  Philip Fenton Published  December 18, 2002

MobileCom, the Jordanian mobile operator, has contracted French mobile software specialists Swapcom to upgrade its SMS infrastructure.

The new equipment will allow MobileCom, which has over 300,000 customers, to offer revenue generating solutions such as Swapcom’s ‘MyPhoneSettings’, which allows users to configure their handsets over the air.

“MobileCom has been able to provide cutting edge services to its customers since the launch of services in September 2000, our commitment towards our customers has been driving us to empower them with services available on a global level and at the same time tailored to suit their communication needs,” said Mickael Ghossein, chief executive officer, MobileCom. “The company has played a key role in the development of the mobile industry in Jordan by providing new offers and services which has been launched for the first time in Jordan and in the Middle East.”

“The Swapcom platform helps us offer our customers the most complex technology in an easy to use way,” said Stéphane Boudier, chief operations officer at MobileCom. “Imagine that a customer is changing his/her handset, MobileCom will configure the new handset remotely, free of charge, in less than two minutes after a call to customer care.”

“MobileCom is a major actor of the telecom industry in the Middle East,” said Olivier Graëff, CEO of Swapcom. “Swapcom is proud of this profitable collaboration, in particular because MobileCom is an innovative operator and committed to depend on latest mobile applications. We noticed it during the implementation of an information and alerts services by SMS on the occasion of the last world cup. Again, last summer, MobileCom was also one of the first for MMS provisioning.”

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