Qatar Airways commences Oracle ERP project

Qatar's national carrier plans to deploy Oracle's financials and human resource management modules to support its expansion strategy.

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By  Greg Wilson Published  October 22, 2002

Qatar Airways is embarking an extensive Oracle enterprise resource planning (ERP) project to centralised its financial and human resource operations. The implementation of Oracle E-Business Suite will support the airline’s expansion strategy that will substantially increase the number destinations and aircraft in the next two years.

“Having immediate access to accurate information is imperative for Qatar Airways as we embark upon the most comprehensive growth initiative ever in the history of Qatar’s transportation sector,” says Akbar Al Baker, chief executive officer (CEO), Qatar Airways.

“To become a world-class airline, we require a world-class IT infrastructure. Our relationship with Oracle will enable Qatar Airways to achieve a number of key business objectives. As the aviation industry becomes increasingly competitive, Qatar Airways will remain a leader through decisive actions such as our e-business project,” he adds.

As a result of the project, Qatar’s national airline hopes to reduce finance and administrative overheads, while lowering IT costs and improving internal efficiencies. The Financials module will consolidate Qatar Airway’s business data, enhancing the organisation’s understanding of its financial position.

With major expansion plans in the pipeline, human resource management has taken new importance. Initially, more than 4000 Qatar Airways staff will use the self-service and payroll components of the Oracle HR module. The web access will enable the airways’ dispersed staff to access the system remotely as they travel to destinations throughout Europe, the Middle East, and Southeast Asia

“The extremely slim margins witnessed by the aviation industry mean that airlines must optimise their technology investments, and drive down operational costs wherever possible. Qatar Airway’s e-business strategy is on course to increase the organisation’s profitability by reducing expenses, benefiting the bottom line at a critical time within Qatar Airway’s corporate evolution,” comments Husam Dajani, Vice President, Oracle Middle East.

“The ability to make faster, more informed financial decisions will enable Qatar Airways to capitalise on new opportunities as the company expands its market reach,” Dajani adds.

Following the implementation of Oracle Financials and the Oracle Human Resources Management System (HRMS), Qatar Airways will deploy additional modules of the Oracle ERP application suite. Oracle partner, Macrosoft is providing implementation services during the comprehensive installation.

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