E-government team revamps portal with integrated services

Dubai’s e-government initiative has a habit of dominating Gitex and this year promises to be no different, as the emirate unveils its upgraded portal — www.dubai.ae.

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By  Greg Wilson Published  October 6, 2002

Dubai’s e-government initiative has a habit of dominating Gitex and this year promises to be no different, as the emirate unveils its upgraded portal — www.dubai.ae. The portal, which was officially launched a little under a year ago, is poised to undergo its second phase of development.

During the course of the show, Dubai e-Government Department will showcase a collection of integrated web services including e-jobs, e-forms and interactive flight information. The upgraded site leverages on its Vignette content management system, enabling government departments to post their job vacancies online.

Visitors to the site will also be able to download numerous electronic forms. “When we took part for the first time in Gitex Dubai last year, Dubai e-Government had not even launched its portal,” says Salem Al Shair, director e-services, Dubai e-Government.

“Today, after months of intensive study and learning, the portal has emerged stronger, thus projecting itself as an invaluable tool of communications for Government departments and as a gateway to information and online transactions for the public. We will highlight this aspect of the portal at Gitex Dubai 2002,” he adds.

Key to the portal’s second phase of development is the integration of services from two other government departments. Both departments have adopted a single set of standards and integrated their existing web services to the portal — even at the expense of their existing web infrastructure. These services will demonstrate the benefits of full integration with the e-Government portal, and other government departments will begin to understand the resultant cost-effectiveness in running 24 hour/7 day operations through a centralised hub.

“Two major government departments are ready to join the new integration phase by abandoning their individual web presence, revamping their offerings as per common e-Government portal standards and go live with the first compliant services,” explains Al Shair.

“These two departments will be the first to implement the e-Government’s single sign-on facility and customised payment gateway. We believe that this development will pave the way for other government departments, thus propelling them in the same direction,” he adds.

Visitors to the stand will also be able to see the result of Dubai e-Government’s development efforts. “Over the past few months, the Dubai e-Government team has been working hard to create a cluster of new services,” says Al Shair.

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