DNRD develops gateway to the future

In an attempt to ease the workload generated by over 15 million passengers per year, Dubai’s Department of Naturalisation & Residency Administration (DNRD) has automated its exit/entry system at Dubai International Airport.

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By  Matthew Southwell Published  July 30, 2002

In an attempt to ease the workload generated by over 15 million passengers per year, Dubai’s Department of Naturalisation & Residency Administration (DNRD) has automated its exit/entry system at Dubai International Airport.

From the middle of August onwards, passengers that have enrolled for an entry/exit card at DNRD’s airport office will be able to enter and leave the country by simply having their fingerprints and identity card scanned at a newly installed immigration gate.

“As you walk up to the gate you will show your card, the gate will then open for you and the system will verify your identification from your fingerprint. Essentially, the system does exactly what is done manually by an officer but here it is automated,” explains Major Khalid Majid Lootah, IT section head, DRND.

The DNRD has automated the system to lighten the workload being created by Dubai’s growing number of business visitors and tourists. “We are a small department, but we handle over 15 million passengers per year. The department handles all of the transactions generated by these passengers internally and within 24 hours. This means automation was the obvious way for us to go,” comments Major Lootah.

“It will make us more efficient and prevent us from being overrun by the amount of people entering and leaving the country. It will also allow us to take control of the business and deliver a service,” he adds.

Begun in December last year, the system has been built in house on a distributed .NET architecture from Microsoft. It runs on Windows 2000 Professional edition, Windows Advanced Server and a SQL database. System information is kept on a storage area network (SAN) and it is hosted on high end HP servers. It also incorporates a number of security peripherals from Identix, such as fingerprint scanners and fingerprint readers.

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