Microsoft amends Hotmail storage policy

Microsoft, in an effort to drive more of its 110 million odd Hotmail users to its paid e-mail services, has gradually begun to hold back some of its free services.

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By  Vijaya George Published  July 28, 2002

Global recession is beginning to take its toll on free e-mail services offered by big companies such as Microsoft as well. The IT giant, in an effort to drive more of its 110 million odd Hotmail users to its paid e-mail services, has gradually begun to hold back some of its free services. A couple of months ago, the company cut free access to POP accounts. As of July 16, it has amended its storage policy, whereby any message stored in an account holder’s Sent folder for more than 30 days, will be deleted.

Although several users have been infuriated by the change in Microsoft’s policy, the company defended its action stating that users were issued an e-mail a month in advance warning them of the change in its storage policy. Microsoft has stated that deleting old messages stored in the Sent folder is part of its plan to enable users to manage their e-mail more efficiently.

The fact, however, is that through its new policy, Microsoft hopes to encourage more Hotmail users to pay $19.95 a year for additional services and get 8MB of extra storage. Currently, only 300,000 users have signed up for additional storage.

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