Arab governments urged to cut red tape

Arab governments have been urged to move gradually towards e-governance and offer their citizens more electronic services.

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By  Vijaya George Published  June 3, 2002

Arab governments have been urged to move gradually towards e-governance and offer their citizens more electronic services. Speaking at the e-Jordan conference in Amman, Salem Al-Shair, director of e-services, Dubai e-government emphasised the need to transform existing means of communication between the government and citizens to more electronic methods in order to ensure speedy and efficient delivery of services. The e-Jordan Conference, which will continue until June 5, 2002, is being organised by MBIT in association with the Faculty of Information technology at Amman University, and the Arena Group as a part of the increased focus on e-solutions.

"The increased penetration of the Internet in the region has made it necessary for government and private sector organizations to automate their systems and provide more services via the Web,” stated Al Shair. “The e-Jordan Conference has provided an ideal platform for showcasing the targets and goals of Dubai e-Government. We have travelled a long way since we went live in October 2001 and it has been a learning experience all the way. We are happy to share with our Jordanian friends the various challenges that we faced and the innovative solutions that we have devised. This is expected to be a rewarding forum as the participants get to learn from each other's successes and gain new insights in keeping pace with the New Economy," he added.

Al Shair shared information on the implementation of the Dubai e-government project and explained how the city had been pursuing its goals to provide essential government services through electronic means. He explained that the whole project was aimed at making all government processes and services compatible with the New Economy, with the ultimate aim of simplifying government-public transactions. "The vision of Dubai e-government is to ease the lives of customers interacting with the government and contribute in establishing Dubai as a leading economic hub," stated Al Shair.

The conference has drawn together experts from different parts of the world. Its scope is to highlight altered ways of dealing between government and private enterprises and the need for a new set of responsibilities for the executive, legislature and the citizenry.

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