Enterprises fail to integrate

The latest research from Hurwitz Group shows that, despite an ongoing verbal commitment to technology, 90% of organisations have barely begun the process of fully integrating their most important business processes.

  • E-Mail
By  Matthew Southwell Published  December 9, 2001

The latest research from Hurwitz Group shows that, despite an ongoing verbal commitment to technology, 90% of organisations have barely begun the process of fully integrating their most important business processes.

The report also reveals, however, that IT budgets allocated for integration technology are on the rise, with enterprises gearing up to make significant progress in 2002 – something that is good news for a faltering global IT market.

"Several factors have inhibited the early adoption of mission-critical integration solutions with the primary roadblocks for enterprises [being] business obstacles and resistance to cultural change,” explains Tyler McDaniel, director at Hurwitz Group.

“To be successful with business process integration, integration vendors must clearly map their respective products to business concerns, not simply to technology issues," he adds.

The study also shows that today's e-businesses no longer make a distinction between discreet internal or external processes. Business process integration is now viewed as a seamless melding of business-to-business (B2B) endeavours and internal fulfilment processes, indicating that process integration solutions must now incorporate the extended enterprise.

From a product perspective, the Hurwitz research reveals a significant lack of awareness among most enterprises about what new and powerful tools are currently available. The result is that they continue using tools with limited functionality. The analyst house says that while this creates enormous IT challenges for the enterprise, it also means there is significant opportunity for integration vendors.

"There is an increasing need for enterprises to create inter-disciplinary groups that clearly understand the business goals of a given IT project while at the same time have the savvy to map process requirements to underlying, horizontal technology. This will result in higher IT project success rates, more satisfied business users, and a more flexible business process infrastructure,” says McDaniel.

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code