E-Gov team seeks feedback

E-government has been the hot topic of in the region for the last 18 months. Today visitors passing through hall six can stop off at the e-Gov stand and see Dubai’s initial wave of online government services.

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By  Greg Wilson Published  October 13, 2001

E-government has been the hot topic of in the region for the last 18 months. Today visitors passing through hall six can stop off at the e-Gov stand and see Dubai’s initial wave of online government services.

“We’re sharing the ideas and the services of the different government departments,” says Salem Al Shair, director e-services and a member of Dubai’s e-Gov Executive Team.

“We’re going to be running small workshops to talk visitors through the services being provided by different government departments.”
The series of presentations are part of a broader effort by the e-Gov team to build awareness among the general public.

According to Al Shair, Dubai’s e-government initiative is trying to build a sense of community. Consequently obtaining feedback on services is critical.

“These services are about making people’s lives easier,” says Al Shair.

“This isn’t just about Internet… we have to have clearly defined services and service objectives… Our progress over the last year needs to be communicated to the general public. We need to get more people involved in the project so we can receive greater feedback,” Al Shair explains.

Visitors to the show can also logon to the different government sites from the stand. Representatives from various government agencies will be on hand to talk visitors through the services.

Unfortunately, visitors to the show won’t see the e-government portal. Although no firm date was fixed for the launch of the portal many had assumed it would be launched to coincide with Gitex.

However, says Al Shair the portal is likely to go live towards the end of the month. “The presentations at the show are about the separate departments. It is about their services,” says Al Shair.

“If we had launched the portal now it wouldn’t have the same impact. We’re aiming at the end of the month to deliver the portal.”

When live it will act as a single window into Dubai’s government services. The current online services, will be integrated into the portal over time.
GO TO STAND: C6-3

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