E-mail usage to boom

There’s really no surprise in the news that e-mail usage is on the increase. According to IDC, the number of worldwide e-mail mailboxes is expected to increase at a CAGR of 138%, from 505 million in 2000 to 1.2 billion in 2005.

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By  Zoe Moleshead Published  September 19, 2001

There’s really no surprise in the news that e-mail usage is on the increase. According to IDC, the number of worldwide e-mail mailboxes is expected to increase at a compound annual growth rate (CAGR) of 138%, from 505 million in 2000 to 1.2 billion in 2005. The research group says web services, wireless access, and workers without e-mail will provide the impetus for this growth.

"Wireless access through e-mail devices and network services will offer new ways for e-mail users to remain connected longer while on the move," said Mark Levitt, research director for IDC's Collaborative Computing program. "Workers such as deskless and mobile workers whose access to e-mail has not come easy will benefit from customised e-mail software, devices, and hosted services."

IDC is also predicting that the number of person-to-person e-mails sent on an average day will exceed 36 billion worldwide in 2005. The increasing use of web browsers as the primary method for accessing e-mail, is also stimulating growth.

"E-mail usage is growing despite challenges from market substitutes like instant messaging and virtual workspaces that require a change in the way people work and often fall short of matching e-mail's ease of use and global reach," said Robert Mahowald, senior analyst with IDC's collaborative computing program. "In addition to the three Ws, e-mail usage will be driven by better integration between e-mail and other business applications and processes that will make email more accessible and therefore more valuable to a broader audience."

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