Internet "improves lives," according to US survey

A recent poll carried out by Gallup in the United States shows that most e-mail users believe the Internet and e-mail have made their lives "better."

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By  Robin Duff Published  July 26, 2001

A recent poll carried out by Gallup in the United States shows that most e-mail users believe the Internet and e-mail have made their lives better.

The poll surveyed a proportion of adults that use e-mail in the US, and discovered that 97% of respondents said that e-mail has made their lives better, and 96% believe the Internet has as well.

"It's kind of amazing," said Jeffrey Jones, managing editor of the poll. "[The Internet] has become such an integral part of everyone's lives."

More than half of those surveyed said that they primarily send and read e-mail when they're online. Only about a third spend most of their time using the Web to search for information, and only 4% make financial transactions, such as buying merchandise and paying bills. The typical e-mail user is online seven or eight hours a week, and age and gender don't seem to be factors in how much time is spent online.

The negative responses mainly concerned online marketing techniques. Forty-two percent of those polled said they "hate spam," and another 45% find it an annoyance. None of those polled said they "really like to receive spam." Even worse are increasingly common "pop-up" ads: 65% of respondents said they found those more annoying than spam.

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