Alamiah.net takes KSA Ministry of Hajj online

The Saudi Ministry of the Hajj has become the kingdom’s first government department to adopt e-government, thanks to its new "Umra Electronic Services" project.

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By  Robin Duff Published  July 10, 2001

The Saudi Ministry of the Hajj has become the kingdom’s first government department to adopt e-government strategies. The Ministry’s new Bab Al Umra website is designed to offer services to visiting pilgrims to the annual Hajj.

Commenting on the new service, Tarek Hefni, manager of Bab Al Umra, said that the new service, created by Alamiah.net, would specifically play a role in expediting travel transactions and procedures, particularly in terms of cost and time.

“Bab Al Umra will help the Ministry of the Hajj supervise the performance of the local Umra establishment and the quality of services being provided to visiting pilgrims,” said Hefni. “Building and maintaining this direct link between clients and Umra service providers will reflect positively on the sector’s performance as well as on the quality of services being offered.”

Hefni also revealed that the technology used in Bab Al Umra could also be used as a hosting platform for other governmental applications in the future.

“We hope that the new electronic communications technologies currently available in the Kingdom will encourage other government sectors to join the e-government bandwagon,” said Hefni.

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