Sun finds faults with Micromuse

Sun Microsystems has announced a partner agreement to sell Micromuse's Netcool suite of Internet service fault finding software in the Middle East.

  • E-Mail
By  Mark Sutton Published  June 13, 2001

Sun Microsystems has announced a new reseller agreement to offer customers Micromuse’s range of fault management applications. Under the agreement Sun will sell Micromuse’s Netcool solutions suite, as part of its Professional Services Group offerings.

The Netcool suite, includes applications to monitor Internet services, determines faults, their impacts, locations and causes, through monitoring of management data from over 300 management environments and network devices which is processed through an object server database. The suite allows operators to determine service availability to manage networks more efficiently.

“The Netcool suite from Micromuse will help our customers address their realtime system and network management service needs,” said Nigel Girling, general manager, Sun Professional Services, Middle East Africa. “In the Middle East region, Sun has established itself as a leading solutions provider to the telecommunications and Internet service provider industry, and our customers rely on off-the-shelf solutions that can cost-effectively and rapidly increase operational efficiency. Micromuse’s Netcool suite complements our server and software solutions for our Middle Eastern customers.”

The two companies already have a close relationship on a global scale. Micromuse is already part of the SunTone certified scheme, Sun Developer Connection and the iForce initiative, to develop and deploy solutions that are authorised and recommended for use on Sun hardware. Some 70% of Micromuse’s customers have deployed the product in Sun environments.

In the Middle East, Micromuse and Sun are collaborating on a regional roadshow for Micromuse and Sun’s Partner Summit. Sun Professional Services sales team are undergoing sales and technical training to integrate and support Netcool.

“Micromuse has enjoyed a long-standing, mutually beneficial relationship with Sun and its customers, and this official agreement is a clear win for both organisations on a global level,” said Kerry Koutsikos, regional manager Middle East and Levant, Micromuse. “We have recently made the Micromuse suite available in the Middle East and demonstrated our commitment to the region by officially locating our Middle Eastern regional headquarters in Dubai, United Arab Emirates. We have already seen great benefit from our association with Sun and are looking forward to working with Sun Professional Services Middle East at the next level.”

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code