ARAMEX introduces WAP-enabled tracking

Middle East courier, ARAMEX International, has joined the mobile revolution by launching a new WAP tracking service for its customers with WAP-enabled devices

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By  Barnaby Chesterman Published  March 27, 2001

ARAMEX International is hoping to save busy customers’ precious time with the launch a WAP-enabled Web-tracking service to providing access to tracking information from almost anywhere. Any ARAMEX customer in the Middle East and Indian Subcontinent with a WAP-enabled device can now point their WAP browser to www.aramex.com to track packages and access service related information.

“We understand the critical importance of time sensitive information in today’s fast-moving world, and we are committed to the development of our capabilities that ensure information on demand, anywhere or anytime,” said Iyad Kamal, general manager of e-services. “We have extended our tracking services to our ‘on the go’ customers, even when they do not have access to their desktops.”

The versatile wireless technology means ARAMEX’s customers have a wide number of options to access shipping services. “With WAP technology becoming more accessible across the Middle East we felt that our customers should have access to their shipment information whenever they require it,” added Fadi Ghandour, president and CEO of ARAMEX International.

ARAMEX hopes to add new WAP-enabled services soon, including service requests, customer care and instant quotations. Customers would also be able to calculate rates, find transit times and ask for notification when shipments are delivered.

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