ARAMEX rolls-out WAP-based services

Customers of ARAMEX transportation services in the Middle East can now track the movement of their consignment via WAP-enabled phones.

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By  Rob Corder Published  February 26, 2001

Regional transportation specialist, ARAMEX International, has announced the launch of WAP Enabled Services that provide customers with access to information and services through any WAP enabled mobile phone or device.

“We understand the critical importance of time sensitive information in today’s fast moving world, and we are committed to the development of our capabilities that ensure information availability on demand, anywhere or anytime,” explained Iyad Kamal, ARAMEX’s general manager of e-Services. “We have extended our tracking services to serve our ‘on the go’ customers even when they do not have access to their desktops”.

In phase one, WAP users can point their WAP browser to http//: to track their packages, access service related information and follow news headlines.

In the next phase of ARAMEX WAP Enabled Services, customers will be provided with personalised online facilities such as: service requests, customer care and instant quotations, in addition to the shipment tracking features they already receive. Customers will be able to calculate rates and find transit times.

ARAMEX clients will also be able to ask for notification when shipments are delivered.

“With WAP technology becoming more accessible across the Middle East, we felt that our customers, should have access to their shipment information whenever they require it,” concluded Fadi Ghandour, president and CEO of ARAMEX International.

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