Emirates Bank automates report management process

Emirates Bank has moved to strengthen its e-banking environment, with the recent signing of an agreement with Advanced Business Systems (ABS).

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By  Robin Duff Published  December 24, 2000

Emirates Bank has moved to strengthen its e-banking environment, with the recent signing of an agreement with Advanced Business Systems (ABS).

Emirates Bank International took another step towards a full e-banking environment last week with the news that it has come to an agreement with Advanced Business Systems (ABS) to implement the Synergy 2000 Computer Output to Laser Disc (COLD) solution.

The package is an electronic information archiving system produced by ABS’ international partners, SER Macrosoft. EBI is hoping that by automating its report management processes, EBI management and users will benefit from instant, online access to all required reports and information from across the group.

“Our conservative estimates are that the COLD system from ABS will have paid for itself within 12 months, simply as a result of the time savings by our users and management in sourcing and accessing key reports and information and, the removal of the paper trail,” said Abdullah Qassem, chief manager information technology, Emirates Bank Group.

“In addition to delivering substantial benefits in terms of our internal processes in a short period of time, our customers will also benefit from faster response times and the speed at which we can process queries.”

The initial stage of the implementation will be focused on automating the report management processes of EBI’s Head Office Finance division and Network International, the Banks specialist card services division.

This first phase, which is due to be completed by April 2001, will be followed by the rollout of the system across all departments in the EBI Group. ABS will manage all aspects of the implementation, testing and rollout and will provide full local support through its specialist Banking Solutions Division.

“The implementation of the COLD system is a key step toward fully automating the non-structured data within the EBI Group and delivering the benefits of a fully electronic document management and workflow system,” said Naushad Kermali, Group Systems Development Manager, EBI.

“Once tested and proven, we plan to roll the system out throughout the EBI Group, extending the benefits of more efficient business processes throughout our entire institution.”

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