eHosting DataFort to deploy Wamad management tools

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By  Published  November 30, 2006

Wamad is to provide software to remotely manage PCs, notebooks, PDAs and other devices for eHosting DataFort (eHDF), the managed hosting, technology and IT security services company.

EHDF will use MATRIX42's Empirium products to manage new software releases, test and launch new patches, and manage the inventory of hardware, software, licences and operating systems. Empirium will allow eHDF to remotely control any user device, including the ability to restore user workstations automatically after hardware or operating system failure as a result of user settings and personal configurations.

This should result in a shorter resolution time for any user problems for the company's helpdesk. "This partnership with Wamad enables us to expand our customer base within the UAE and in the entire Middle East and Africa region," said Saeed Al Barwani, CEO of eHDF. "Our service offering for existing customers will be greatly enhanced with this partnership.

“Not only can we ensure efficient server management and security, we are now in a position to efficiently reach to every other client in our customer organisations, thus delivering cost savings and return on investment to our customers."

Graham McIntyre, Wamad International's business development manager, added: "Empirium's uniqueness is in its ability to manage heterogeneous infrastructure. The tool is completely hardware and operating system independent, which gives it a distinct advantage in the world of today. With Empirium there is absolutely no need for imaging and this dramatically cuts the service delivery cycle."

Wamad is also using Empirium to enable Media 2020, a company that will offer free ADSL internet access to Saudi Arabian computer users if they agree to view advertisements on their screensavers or PC wallpaper.

Media 2020 was officially launched at GITEX, and Moses Kuria, chief operating officer, Wamad, announced that Saudi Arabia's Ministry of Education would be one of the company's first advertisers.

The ministry will use the company to provide internet access to 400,000 students as part of a pilot project before deciding whether to extend it.

Kuria also responded to suggestions by security vendors that allowing a home PC to be centrally administered by Media 2020 might create security risks.

"We are willing to call their bluff and let them try to crack the system," he said. He did not rule out the possibility of partnering with one of the security vendors on the project, saying that there would be no compatibility problems for most users.

"The most popular anti-virus system for most users is no system," Kuria said. "It would be an upgrade, not a switch."

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