Saudi airline builds on e-ticketing and reservations systems

  • E-Mail
By  Published  August 31, 2006

Saudi Arabian Airlines (Saudia) is to expand its electronic reservation and ticketing services this month.

Travel agents will be equipped with machines to allow them to issue boarding passes, which, in the first phase, will be for domestic flights only. Saudia hopes that its automatic delivery system will enable it to provide customers with a quicker, more efficient service.

Installation of the machines is expected to begin in mid-September, with 25 travel agents in Riyadh, Jeddah, Mecca, Madinah and Dammam to be among the first phase.

The airline is currently finalising an agreement with a local courier firm that would deliver tickets and boarding passes to customers inside the Kingdom within 24 hours of their request.

Once the new programme is implemented, customers will not need to visit Saudia offices to book tickets or receive their boarding passes.

Saudia will invest around 25 million Saudi riyals in the scheme.

Add a Comment

Your display name This field is mandatory

Your e-mail address This field is mandatory (Your e-mail address won't be published)

Security code